The reduction of support requests is achieved by proactively communicating solutions, such as repair cost estimates or warranty probability. The increased efficiency in handling requests is achieved by collecting specific data immediately.
*Platform costs not included
Request OfferWe assume your agents to handle 5 support tickets per hour on average. Based on experience our tool will reduce your monthly support ticket count by 30% and reduce the time spent on each support ticket by 25%.
No endless back and forth to understand the issue.
No requests without intention to pay for the repair service.
No manual request analysis to know what service to offer.
No wasted Time with non-warranty cases.
No endless back and forth to understand the warranty issue.
No manual request analysis to know what needs to be done.
Reduce your workload by empowering your customers.
Build a strong DIY community with your customers.
Emotionally attach your customers through their own repair.
Gather valuable Feedback to improve product quality.
Give your Customers the feeling of co-creation.
Foster the Brand Loyality of your customers.