The reduction of support requests is achieved by proactively communicating solutions, such as repair cost estimates or warranty probability. The increased efficiency in handling requests is achieved by collecting specific data immediately.
*Platform costs not included
Request OfferWe assume your agents to handle 5 support tickets per hour on average. Based on experience our tool will reduce your monthly support ticket count by 30% and reduce the time spent on each support ticket by 25%.
No endless back and forth to understand the issue.
No requests without intention to pay for the repair.
No manual request analysis to know what service to offer.
No Time wasted Time with non-warranty cases.
No endless back and forth to understand the issue.
No manual request analysis to know what needs to be done.
Reduce your workload by empowering your customers.
Build a strong DIY community with your customers.
Enable the customer to repair it themself for a faster resolution.